FAQ

At Nourishing Apothecary our unique combination of offerings help you rediscover your body’s natural balance, from the inside out. Whether you're exploring Naturopathic medicine, organic health supplements, or Homeopathic remedies, we offer natural wellness products and supports for your wellbeing. We’re here to help and if you don’t find what you’re looking for in our FAQs, you can get in touch for more tailored advice.

How effective is Homeopathy?

In 2011, a Swiss report found evidence to show that Homeopathy is safe, cost-effective and that those who had experienced the effects of Homeopathic medicine are satisfied. 

Homeopathic medicine delves into the root cause of your symptoms, uncovering and releasing stored trauma so you feel yourself again. 

Using a whole person approach to care, Homeopathic medicine takes into consideration  your current symptoms, nutrition, lifestyle and living situation along with any other significant health concerns. 

Your personalised Homeopathic treatment considers how your symptoms affect you, your current lifestyle and your medical history.

What’s the difference between Homeopathy and Naturopathy?

Homeopathy and Naturopathy work separately to help you feel yourself again. When used in combination, they are a powerful, holistic force that will get to the root of your symptoms, and support your body as you heal. 

Naturopathic medicine supports your body’s healing process with natural remedies, lifestyle advice and holistic, nutritional support. 

Homeopathy is based on the principle of “like cures like”, and will get to the root of your health concerns, uncovering held trauma and restoring your body’s vital force.

What is Naturopathy?

Naturopathy supports your body’s innate healing abilities, addressing your current symptoms and strengthening your body’s defences. Naturopathic treatment considers the whole person - all aspects of your life, health and surroundings. 

Your Naturopathic treatment plan takes into account your nutrition, lifestyle, social life and environment to make sure you get holistic and personalised care. We’ll gather this information during your consultation and based on this, we’ll create customised medicinal-grade, herbal liquid medicine. Each herbal tonic we formulate is entirely tailored to your needs, and will be posted to you after your consultation, along with detailed instructions on how to take it.

How often should I have an appointment?

This will depend on your health concerns; sometimes you may need a follow up appointment in three weeks, or more depending on your results. If your health concerns continue, you may need a review consultation in a months’ time. As you start to feel yourself again, your appointments will be less frequent.

How long does Naturopathy take to work?

During your Naturopathy consultation with us, we’ll let you know how long it might take for you to feel yourself again. This time will depend on your health concerns, goals and your treatment type. Usually, we’ll schedule a follow-up appointment six weeks after your initial consultation, and you’ll likely notice changes during that time.

Do Naturopaths prescribe vitamins?

Your Naturopath will work with you to develop a treatment plan that addresses your symptoms, and takes into account your health history. Sometimes your Naturopath will prescribe vitamins, we might also create custom herbal tonics and prescribe supplements for you.

Can I do a Naturopathic consultation online?

Absolutely, we can do a Naturopathic consultation online.

We can also do Homeopathic, fertility and acute consultations online with you from anywhere in Australia.

How does Homeopathic medicine work?

When in balance, your body is built to protect you. If you haven’t been feeling yourself, there may be an internal imbalance, leading to your health concerns. 

Homeopathic medicine stimulates your body’s vital force, restoring the balance and strengthening your body’s innate, protective responses. Operating on the principle of treating "like with like”, Homeopathy uses highly diluted substances to stimulate the body’s vital force, and innate healing processes. 

Each Homeopathic treatment is customised based on your unique symptoms and health history.

What is your cancellation policy?

We ask that you leave a deposit when you book a consultation with us.

If you cancel within 24 hours of your appointment, this deposit won’t be refunded.

What natural fertility support do you offer?

Book a fertility consultation with us and we’ll work to understand your body and identify the underlying barriers to conception, using a combination of herbal medicine and Homeopathic fertility protocols.

Through our holistic approach to fertility, we offer the right support, knowledge, and tools to support you through all stages of your fertility journey.

We’re here for you through your fertility journey. Learn more about how we can support you.

Do you offer consultations? How can I book one?

Depending on your choice of practitioner, we offer both in-person consultations in our Liverpool clinic, and we’re also available online. You can book a consultation online.

How long does it take to see results?

During your consult, we’ll let you know what to expect from your treatment, including your results. Your results will depend on your health concerns, goals and your treatment type. Usually, we’ll schedule a follow-up appointment six weeks after your initial consultation, and you’ll likely notice changes during that time. 

If you’ve come to us for fertility support, we always ask that you work with us for at least 3 to 4 months, as the life cycle of an egg and sperm is 3 months.

What should I expect during a consultation?

Whether your appointment is online, or at our Liverpool clinic, we’ll get to know you by asking you lots of questions about your health history. 

By understanding your health history, lifestyle and environment we can get to the root of your health concerns, and treat the cause, rather than simply addressing your symptoms. 

We’ll create a tailored treatment plan using all of the information we’ve gathered during your consultation. Your plan will be unique to your health concerns, and may include Naturopathic medicine, herbal tonics, lifestyle and nutritional advice and Homeopathic remedies.

Can you help if I’m undergoing IVF?

We can help at any stage of your fertility journey. We’re here for women and couples who are trying to conceive naturally, or those who are undergoing fertility treatments, such as IVF. We can also help you navigate managing hormone imbalances or unexplained infertility concerns.

What sets Nourishing Apothecary apart from other brands?

We’ll nourish you from the inside out with low-tox products, natural medicine and holistic healing. Our Naturopath-approved products are low-tox, and made with high-quality, ethically-sourced ingredients. We offer both online and in person consultations, and the space to feel yourself again, through holistic living advice, natural wellness products and Naturopathy and Homeopathy consultations. A truly integrated practice, our approach combines Homeopathic remedies and medicinal-grade herbal tonics, with nutritional and lifestyle advice.

Our founder, Naturopath and Homeopath Jaime has worked in healthcare for over ten years, and her approach to wellbeing has always gone beyond simply finding a diagnosis and treating the symptoms.

Do you sell natural supplements online?

You can find a range of low-tox, Naturopath-approved products in the Nourishing Apothecary. If you’d like support finding the right products for your lifestyle, we can help. Book a discovery call for tailored advice.

What kind of supplements can I find at Nourishing Apothecary?

We carry a diverse selection of supplements that support whatever health concerns you’re facing. From anti-inflammatory supplements, to fertility support, to products that will support your little ones, we can help. If you’d like some help finding the right products to suit your family, book a discovery call with us.

Can natural remedies help with acne?

At Nourishing Apothecary, our acne treatments, including supplements and nourishing remedies, work to bring balance and clarity to your skin. We treat acne with natural, low-tox formulations, improving the health of your skin.

Our Naturopath-approved and non-toxic range is carefully curated to target the symptoms of your breakouts, like excess oil, clogged pores, and inflammation, without harsh chemicals. 

Find acne relief with us.

Do you offer herbal remedies for sleep issues?

We have a range of sleep remedies that work with your body to help you relax, ease anxiety and improve the quality of your sleep. Our natural range of supplements are created with natural, nourishing ingredients. Whether you struggle with falling or staying asleep, or you experience restless nights or wake up often during the night, our range of natural solutions for improving sleep quality mean that you’ll wake up feeling refreshed and ready to face your day. 

Explore our range of herbal remedies for sleep.

Do organic skincare products work?

Formulated with plant-powered ingredients and without harsh chemicals, organic skincare will target the cause of skin concerns like excess oil, clogged pores and inflammation.

Use organic skincare products to address these symptoms and work with our Naturopaths and Homeopaths to get to the root cause of your skin concerns. To learn more about how Homeopathic remedies and Naturopathic medicine can help, book a discovery call.

How do I know what products will work for me?

If you’d like support finding the right products for you, book a discovery call with us, so we can  understand your health history and determine the best products for you.

You know what’s best for your body, and at Nourishing Apothecary we take a whole-person approach to wellbeing that will solve the health challenges you are currently facing and reconnect you with yourself, so you can live in balance. 

Are your products safe for pregnant people and during breastfeeding?

If you are planning on getting pregnant, you’re currently pregnant or breastfeeding, it’s best to check with your health care provider before you start to use any new products.

If you’re not sure, we offer a range of fertility treatments that are designed to meet your needs. Book a discovery call with us for advice that’s tailored to you.

Are your products cruelty-free?

Yes, all of our products are cruelty-free.

Is your packaging eco-friendly and recyclable?

Yes, our products use eco-friendly and recyclable packaging materials.

Are your supplements safe to use with other medications?

If you’re unsure, we suggest talking to your healthcare provider before combining our supplements with other medications.

What are your shipping and delivery times?

We dispatch orders within 24 hours. Delivery times may vary based on Australia Post.

Do you ship internationally?

Currently, we do not offer international shipping.

How much is shipping?

Shipping is free for orders over $100; otherwise, it’s a flat rate of $7.95.

What is your return policy?

We can’t accept returns of any of our nutritional supplements if you have changed your mind. Please choose carefully and ensure that any product you select is right for you, based on the advice received from your healthcare provider or general practitioner. 

We understand if you need to return any of our products, and we offer a 14 day period for returns. Head to our returns policy page to learn more.

Do you offer refunds?

We do! We will process your refund once your item has been returned in good condition. The cost of return shipping is your responsibility.

What payment methods can I use to pay for my order?

We accept all Visa, Mastercard, American Express and PayPal payments.

Can I make changes to my order after it’s been placed?

Generally we can’t make changes to your order after you’ve placed it. It’s best to double check you’re happy with your order before you check out. If you need to adjust something, please email us as soon as possible.

How do I track my order?

We’ll send you Australia Post tracking information, once your order has shipped.

What should I do if I haven’t received my order yet?

If you haven’t received your order, please email hello@nourishingapothecary.com.au. We know how important your wellness rituals are, and we work hard to get your order to you quickly.

Still unsure?

If your question is unanswered, email hello@nourishingapothecary.com

If you’d like more tailored advice and support for your health concerns, book a discovery call with us. We’ll get to the root cause of health challenges and use natural remedies to support your body’s innate ability to heal and thrive. Book a discovery call with Jaime, our founder, Naturopath and Homeopath.

Contact Nourishing Apothecary for personalised advice or book a discovery call with Jaime, founder, Naturopath, and Homeopath, to address your health concerns naturally.